Subject: Fwd: 19664575; Fan Seller; Elton John; 01/06/2019 19:00; buyer-turned-seller emailed regarding their payment
From: Ashwinee Latchayya <[email-masked]>
To: Akanksha Kwatra <[email-masked]>
Cc: Harpriya Walia <[email-masked]>
Date: Thu, 10 Jan 2019 05:13:10 -0700 (MST)

Hi Akanksha, 

Can you call the buyer turned seller and inform them how to update their payment method. 

Kind Regards, 
Ashwinee 

From: "Harpriya Walia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 10 January, 2019 16:41:54 
Subject: 19664575; Fan Seller; Elton John; 01/06/2019 19:00; buyer-turned-seller emailed regarding their payment 

Hi Ash, 

With reference to the above mentioned TID, this is a case of active redirection- 
Redirection chain started at 19376612 
Redirection chain Ended at 19664575 

buyer-turned-seller emailed asking when would they receive their payment; agent informed them to provide us with their payment details; they again asked us regarding their payment; we asked them to update their payment method; checked the User Payment Methods- no payment method from the buyer-turned-seller side; 

Can you please reassign this to a calling DE agent? 

Regards, 
Harpriya