Subject: Re: 19456336 -Fan Seller-Field Day 2019- 01/01/2019-proof of purchase
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Date: Thu, 10 Jan 2019 03:16:14 -0700 (MST)

Hi Brian, 

Apologies for this oversight. Indeed the seller didn't personalise the ticket. Tickets were pre-uploaded. 

Kind Regards, 
Ashwinee 

From: "Brian Sexton" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 10 January, 2019 15:16:57 
Subject: FW: 19456336 -Fan Seller-Field Day 2019- 01/01/2019-proof of purchase 

Did the seller personalise the tickets? This should have been noticed before asking me to forward this to payments 

From: Maja Molnar 
Sent: Thursday 10 January 2019 09:33 
To: Brian Sexton <[email-masked]>; CSpayments <[email-masked]>; Anna Jeanne <[email-masked]> 
Cc: Ashwinee Latchayya <[email-masked]>; Gunjan Jain <[email-masked]>; Stefan Asiminei <[email-masked]> 
Subject: Re: 19456336 -Fan Seller-Field Day 2019- 01/01/2019-proof of purchase 

Hi Brian, 

The seller was advised to personalize the ticket in the first email we sent them: 

They failed to do this: 

Ideally, we would not pay them, even with proof of purchase 

Kind Regards 

Maja 

From: Brian Sexton 
Sent: Thursday, January 10, 2019 8:39 AM 
To: CSpayments 
Cc: Ashwinee Latchayya; Gunjan Jain 
Subject: FW: 19456336 -Fan Seller-Field Day 2019- 01/01/2019-proof of purchase 

Hi, 

This buyer claimed RAG and was refunded but now the seller has provided proof of purchase, would we be able to pay the seller here? 

Kind regards, 

Brian 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday 8 January 2019 06:48 
To: Brian Sexton < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Gunjan Jain < [ mailto:[email-masked] | [email-masked] ] > 
Subject: 19456336 -Fan Seller-Field Day 2019- 01/01/2019-proof of purchase 

Hi Brian, 

The above mentioned TID was flagged on my google sheet whereby we requested to approve for the seller to be paid. 

The buyer reported to have been rejected at gate and seller claims that the buyer is lying and hence provided proof of purchase supporting his claim. 

Payments will require a TL's written approval for such situation. Can you look into this before Gunjan escalates the case to payments please. 

Kind Regards, 

Ashwinee 

From: "Gunjan Jain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 5 January, 2019 12:58:32 
Subject: 19456336 -Fan Seller-Field Day 2019- 01/01/2019-proof of purchase 

Hi Ashwinee, 

With reference to the above TID, Buyer was RAG . Seller emailed to provide proof of purchase claiming that buyer is a liar and was not Ragged. Please look into the issue. 

Thank you 

Gunjan