Subject: 19407439 Fan Seller Al Ain FC vs Team Wellington FC - Match 1 - FIFA Club World Cup 2018 12/12/2018 Payment issue
From: Sankarshan Rajan <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 10 Jan 2019 01:59:46 -0700 (MST)

Hi Ashwinee, 

The seller of this transaction has been complaining about their payment being sent short for a long time and the query was not clearly understood by the agents hence seller is still confused and short of payment. 

For the payment ID: 2552362 which includes orders ( 19394794-19404377-19405185-19407455-19434753-19455535) a difference amount of 5.25 USD arised which is 19.28 AED 

payment ID:2544749 (19407439- 19413674- 19433184 - 19445754- 19457670- 19459781 ) a difference of 3.9 USD arises which is 14.33 AED 

payment ID: 2560399 (19491094- 19585914- 19612074 ) a difference of 3.87 USD arises which is 14.22 AED 

payment ID:2566777 (19606657- 19607344- 19607395) a difference of 11.73 USD arises which is 43.09 AED 

Hence the total AED amount to be reimbursed for the seller is 90.92 AED however as per the agents escalation seller has only be returned 24.75 AED 

We need to return a difference of 66.17 AED still. Please check this issue and advise further how we can transfer this amount to the seller. 

Thank you and Regards 
Sankarshan