Subject: Re: 19755490 - primary global - Qapital 2019 - 06/04/2019 - issue receiving ticket.
From: Ashwinee Latchayya <[email-masked]>
To: Thoms Mavula <[email-masked]>
Date: Wed, 9 Jan 2019 03:32:50 -0700 (MST)

Hi Thoms, 

Kritika didn't flag this case. Can you request proof of error from the buyer so that further action can be taken. 

The seller is primary here and I suppose the buyer needs to follow the instruction uploaded by the seller. 

Kind Regards, 
Ash 

From: "Thoms Mavula" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 9 January, 2019 15:44:51 
Subject: Re: 19755490 - primary global - Qapital 2019 - 06/04/2019 - issue receiving ticket. 

Hi Ashwinee, 

Is there any update regarding this case ? 

Kind regards, 
Thoms 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Cc: "Thoms Mavula" <[email-masked]> 
Sent: Tuesday, 8 January, 2019 16:41:08 
Subject: Fwd: 19755490 - primary global - Qapital 2019 - 06/04/2019 - issue receiving ticket. 

Hi Kritika, 

I see this case was flagged to you. 

Do you have any update here. You might have emailed this as the seller is primary. 

Kind Regards, 
Ash 

From: "Thoms Mavula" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 8 January, 2019 15:15:17 
Subject: 19755490 - primary global - Qapital 2019 - 06/04/2019 - issue receiving ticket. 

Hi Ashwinee, 

In regards to the TID above, buyer emailed claiming that he is unable to receive his ticket. 
Delivery plan : e-ticket Paylogic Allocation; 

Could you inform me about the next action to be taken. 

Kind regards, 
Thoms