Subject: Re: 18415473 - fan seller - Maroon 5 - 03/03/2019 - seat location
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Thoms Mavula <[email-masked]>
Date: Mon, 7 Jan 2019 01:39:09 -0700 (MST)

Hi Brian, 

With reference to the above TID ; agent Bruno Franjkovic offered alternative tickets to the buyer. 

The buyer would rather have tickets for the section he purchased or a full refund. 

Kind Regards, 
Ashwinee 

From: "Thoms Mavula" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 6 January, 2019 12:27:19 
Subject: 18415473 - fan seller - Maroon 5 - 03/03/2019 - seat location 

Hi Ashwinee, 

In regards to the TID above, Buyer was offered alternative tickets. He bought section FS GA and was offered Fare F. 
He emailed asking if Fare F is same as F reserve seat. 
I checked venue official website and only F reserve seat is available. 
link: https://www.venetianmacao.com/entertainment/maroon5.html 

Could you investigate further and inform about the next action to be taken. 

Kind regards, 
Thoms