Subject: Fwd: 19018992 , Broker DE , FC Bayern Munich vs. RB Leipzig , 19/12/2018 , Reassign case
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Akanksha Kwatra <[email-masked]>
Date: Mon, 7 Jan 2019 00:46:03 -0700 (MST)

Hi Brian, 

In regards to the above TID ; the buyer listed his tickets but there didn't sell. He has threatened to contact his lawyer and agent Mihaela Matran has kept the case on follow up. 

According to the history, the agent has spoken to the buyer who was not ready to listen. The agent has perhaps flagged his case to her TL and has kept the case of follow up. 

Could we reassign this back to her. 

Kind Regards, 
Ashwinee 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 6 January, 2019 11:20:52 
Subject: 19018992 , Broker DE , FC Bayern Munich vs. RB Leipzig , 19/12/2018 , Reassign case 

Hi Ashwinee, 

With reference to the above TID, buyer relisted the tickets on our website but the tickets didn't sell, now the buyer called us asked for payment. An agent (Mihaela Matran) has kept it on follow up as the buyer threatened that they will contact their lawyer. Could you please reassign this case to the agent. 

Regards, 
Akanksha