Subject: Custom Blurb
From: Sankarshan Rajan <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Sun, 6 Jan 2019 23:48:59 -0700 (MST)

We guarantee that sellers receive payment provided they have supplied the tickets they sold to the buyer, and the buyer could successfully gain entry to the event using those tickets. The delay of payment for 8 days after the event allows us to ensure this. 

If the buyer was not successful in gaining entry due to an issue with the tickets that we deem to be your responsibility, then we reserve the right to withhold your payment and investigate the matter. However, we would investigate the issue in full and then inform you about the resolution. 

Our secure and guaranteed service is one of the many reasons we are partnered with many of the world's leading brands in sports and music.