Subject: Re: 18408530 - Broker HK - Jacky Cheung - 15/01/2019 - Address Change
From: Tetien Lan <[email-masked]>
To: Michelle Sze <[email-masked]>, Remi Tsai <[email-masked]>, Sinead Bartley <[email-masked]>
Cc: Nathan <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Fri, 4 Jan 2019 06:35:12 +0000

Please update address > move to sub after the deadline

________________________________
From: Michelle Sze
Sent: Friday, January 4, 2019 2:32:57 PM
To: Remi Tsai; Sinead Bartley
Cc: Nathan; Ashwinee Latchayya; Tetien Lan
Subject: Re: 18408530 - Broker HK - Jacky Cheung - 15/01/2019 - Address Change

Dear Remi,

This seller's email " [email-masked]" is invalid, bounced back. Also phone number not registered. MSBD is 04/01/2019 15:59 isn't passed.

Please advise if I should move to SUB, as seller has not fulfill some other Jacky Cheung orders.

BR,
Michelle

________________________________
From: Remi Tsai
Sent: Friday, January 4, 2019 10:04 AM
To: Sinead Bartley; Michelle Sze
Cc: Nathan; Ashwinee Latchayya; Tetien Lan
Subject: RE: 18408530 - Broker HK - Jacky Cheung - 15/01/2019 - Address Change

@Michelle Sze<mailto:[email-masked]>, please inform seller to ship out to buyer's LDA.

Best Regards,

Remi

________________________________
寄件者: Sinead Bartley
寄件日期: 2019年1月3日 下午 10:38:57
收件者: Remi Tsai
副本: Nathan; Ashwinee Latchayya; Tetien Lan
主旨: RE: 18408530 - Broker HK - Jacky Cheung - 15/01/2019 - Address Change

Hi Remi,

Could someone ask the seller not to ship as buyer is going to provide travel details and event is close?

Kind regards,

Sinéad.

From: Ashwinee Latchayya <[email-masked]>
Sent: Thursday 3 January 2019 14:30
To: Sinead Bartley <[email-masked]>
Cc: Nathan <[email-masked]>
Subject: 18408530 - Broker HK - Jacky Cheung - 15/01/2019 - Address Change
Importance: High

Hi Sinead,

In regards to the above mentioned TID ; the buyer has emailed us and it seems as if they would like the tickets to be delivered to their travel address which hasn't been provided yet. The TS is Pending User Entered Tracking.

Can SS team contact the HK Broker and request the seller to hold on to the tickets as the buyer might want the tickets delivered elsewhere.

In the mean time, Nathan has requested the buyer to provide us with the travel details.

Kind Regards,

Ashwinee

________________________________

From: "Nathan" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 3 January, 2019 19:53:04
Subject: 18408530 - Broker HK - Jacky Cheung - 15/01/2019 - Buyer traveling date add

Hi Ashwinee,

With reference to the above TID, the buyer emailed asking how to add the travel details. The TS is Pending User Entered Tracking

As per the update from quality team, we need to contact the seller even if the address hasn't been provided.

Can we inform the relevant team to contact the seller and inform them to wait.

Kind regards,

Nathan