Subject: Fwd: 18408530 - Broker HK - Jacky Cheung - 15/01/2019 - Address Change
From: "Nathan Constant. Mbwata" <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 3 Jan 2019 09:48:27 -0700 (MST)

Hi Ashwinee, 

Buyer emailed us informing us to check his local delivery address as he is travelling wanted them to be delivered to. 

Can you please check the below local delivery address buyer provided: 

1. Hotel's name : Hotel Pravo Hong Kong - managed by The Ascott Limited 
2. Hotel address : 10 Peking Road, Tsim Sha Tsui, Hong Kong 
3. Check-in name : Lai Har Yeap 
4. Check-in date : 14 Jan 2019 
5. Hotel booking number : 309972713 Booking Reference Number : 1663777331 
6. Local phone number (hotel number ) : +852 3188 7888 

From: "Sinead Bartley" <[email-masked]> 
To: "Remi Tsai" <[email-masked]> 
Cc: "Nathan" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]>, "Tetien Lan" <[email-masked]> 
Sent: Thursday, 3 January, 2019 20:08:57 
Subject: RE: 18408530 - Broker HK - Jacky Cheung - 15/01/2019 - Address Change 

Hi Remi, 

Could someone ask the seller not to ship as buyer is going to provide travel details and event is close? 

Kind regards, 

Sinéad. 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Thursday 3 January 2019 14:30 
To: Sinead Bartley <[email-masked]> 
Cc: Nathan <[email-masked]> 
Subject: 18408530 - Broker HK - Jacky Cheung - 15/01/2019 - Address Change 
Importance: High 

Hi Sinead, 

In regards to the above mentioned TID ; the buyer has emailed us and it seems as if they would like the tickets to be delivered to their travel address which hasn't been provided yet. The TS is Pending User Entered Tracking. 

Can SS team contact the HK Broker and request the seller to hold on to the tickets as the buyer might want the tickets delivered elsewhere. 

In the mean time, Nathan has requested the buyer to provide us with the travel details. 

Kind Regards, 

Ashwinee 

From: "Nathan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 3 January, 2019 19:53:04 
Subject: 18408530 - Broker HK - Jacky Cheung - 15/01/2019 - Buyer traveling date add 

Hi Ashwinee, 

With reference to the above TID, the buyer emailed asking how to add the travel details. The TS is Pending User Entered Tracking 

As per the update from quality team, we need to contact the seller even if the address hasn't been provided. 

Can we inform the relevant team to contact the seller and inform them to wait. 

Kind regards, 

Nathan