Subject: 18408530 - Broker HK - Jacky Cheung - 15/01/2019 - Address Change
From: Ashwinee Latchayya <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Nathan <[email-masked]>
Date: Thu, 3 Jan 2019 07:29:39 -0700 (MST)

Hi Sinead, 

In regards to the above mentioned TID ; the buyer has emailed us and it seems as if they would like the tickets to be delivered to their travel address which hasn't been provided yet. The TS is Pending User Entered Tracking. 

Can SS team contact the HK Broker and request the seller to hold on to the tickets as the buyer might want the tickets delivered elsewhere. 

In the mean time, Nathan has requested the buyer to provide us with the travel details. 

Kind Regards, 
Ashwinee 

From: "Nathan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 3 January, 2019 19:53:04 
Subject: 18408530 - Broker HK - Jacky Cheung - 15/01/2019 - Buyer traveling date add 

Hi Ashwinee, 

With reference to the above TID, the buyer emailed asking how to add the travel details. The TS is Pending User Entered Tracking 

As per the update from quality team, we need to contact the seller even if the address hasn't been provided. 

Can we inform the relevant team to contact the seller and inform them to wait. 

Kind regards, 
Nathan