Subject: Re: 19209699 - Broker CZ - The Nutcracker - 31/12/2018 Buyer claimed refund
From: Ashwinee Latchayya <[email-masked]>
To: Nathan <[email-masked]>
Date: Tue, 1 Jan 2019 23:34:34 -0700 (MST)

Hi Nathan, 

This has been flagged. 

Kind Regards, 
Ash 

From: "Nathan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 1 January, 2019 22:33:48 
Subject: 19209699 - Broker CZ - The Nutcracker - 31/12/2018 Buyer claimed refund 

Hi Ashwinee, 

With reference to the above TID, buyer emailed us chasing to be refunded while she did not go at the venue but had only an email 
from the event organisers that all the tickets purchased from viagogo will not be valid, she provided the letter as a proof claimed to be refunded. 

Agent Wazeer Isaacs was following upon this case but was overdue came out, internal note advised the case needed to be escalated to GDPR 
Kindly coordinate with internal. 

With regards, 
Nathan