Subject: Fwd: [IMPORTANT INFO] - Flagging Cases to EDM (OnCallDataManagement) and Subject Line reminder
From: Ashwinee Latchayya <[email-masked]>
To: Nathan <[email-masked]>
Date: Mon, 31 Dec 2018 03:59:31 -0700 (MST)

Hi Nathan, 

Can you flag the case with EID 2952579 using the template below please. 

Kind Regards, 
Ash 

From: "Brian Sexton" <[email-masked]> 
To: [email-masked] 
Cc: "Nuno Correia" <[email-masked]>, "sinead bartley" <[email-masked]> 
Sent: Thursday, 1 November, 2018 18:50:26 
Subject: [IMPORTANT INFO] - Flagging Cases to EDM (OnCallDataManagement) and Subject Line reminder 

	

IMPORTANT INFO 

DATE 	

01/11/2018 

TOPIC 	

Flagging Cases to EDM (OnCallDataManagement) and Subject Line reminder 

DETAILS 	

When you are flagging cases to your TL about mapping issues, cancelled, postponed events etc. they need to be flagged to On Call Data Management. 

Please use this template when you are emailing your TL. 

Subject line: 

EID- SELLER TYPE- EVENT NAME- EVENT DATE- GEO-ISSUE 

Template: 

• Transaction/ Listing number : 

• Event ID: 

• Event Name: 

• Event Date: 

• Geography: 

• Username: 

• What needs to be done: 

• Link as proof: 

• Link to viagogo page: 

As a reminder this is the subject line you must use when flagging to your TL for everything else: 

TID/LID- SELLER TYPE GEO- EVENT NAME- EVENT DATE- ISSUE 

For example this is a perfect subject line; 

17107500 – Broker UK - Radiohead – 10/11/2018 – Wrong Tickets 

For example this is not a good subject line; 

TID 17107500 / Power Seller Broker Pay After Event UK / Event Name: Radiohead / Event Date: 10-11-2018 / Issue: wrong tickets 

KB LINK