Subject: Re: Event Id: 2952579 - Fan seller - Andy Lau - 31/12/2018 - Seller Infomed event is called and requesting tickets to be returned to claim his refund from event organisers
From: Ashwinee Latchayya <[email-masked]>
To: Nathan <[email-masked]>
Date: Mon, 31 Dec 2018 03:26:23 -0700 (MST)

Hi Nathan, 

Can I have the TID for this so that I can investigate further. 

Kind Regards, 
Ash 

From: "Nathan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 31 December, 2018 15:48:44 
Subject: Event Id: 2952579 - Fan seller - Andy Lau - 31/12/2018 - Seller Infomed event is called and requesting tickets to be returned to claim his refund from event organisers 

Hi Aswinee, 

With reference from the above TID, seller emailed us reporting that the event is cancelled and 
requesting tickets to be returned so that he can claim his refund from the event organisers. 

While from internal update by Bridgette Keny informed Andy Lau event date affected is from 28th december to 30th december 2018, however this event date is 31th december today 3 hours away. 

Kindly coordinate with internal with this matter. 

verified from the venue website link information event is cancelled: https://www.lcsd.gov.hk/clpss/en/SearchAll.do?s1=LCSD,LCSD-pdf,LCSD2,LCSD3,LCSD3-chi,Cultural,Tender,LeisureOA,LeisureCRSP,Balloting&so=0&a=10&oa=1&fta=1&start=1&keyword=andy+lau&mainbar8.x=5&mainbar8.y=10 

Link from viagogo event is postponed: not showing event within 3 hours away 

With Regards, 
Nathan