Subject: Fwd: 19760672 - Broker US - FKJ - 05/04/2019 - Voucher issue
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Sagar Seth <[email-masked]>
Date: Sun, 30 Dec 2018 22:57:53 -0700 (MST)

Hi Anurag, 

Can you reassign this to a night shift agent to find out what issue the buyer is facing here. 

Kind Regards, 
Ash 

From: "Sagar Seth" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 29 December, 2018 13:55:50 
Subject: 19760672 - Broker US - FKJ - 05/04/2019 - Voucher issue 

Hi Ashwinee 

With reference to above TID, the buyer was unable to use the voucher. When they attempted to redeem the voucher it did not get apply to the purchase. Due to time difference I can not call buyer to check the exact reason. Therefore can you please assign this case to a night shift agent. 

Kind Regards 
Sagar