Subject: Fwd: 19715205 - Fan seller - Elrow London 2018 - Chinese Row Year - 28/12/2018 15:00 - buyer unable to download tickets
From: Ashwinee Latchayya <[email-masked]>
To: Ekta VGG <[email-masked]>
Cc: Anurag Pradhan <[email-masked]>, Ashwin Nair <[email-masked]>
Date: Thu, 27 Dec 2018 23:15:41 -0700 (MST)

Hi Ekta, 

Can you take ownership of this case please. 

Kind Regards, 
Ash 

From: "Anurag Pradhan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Ashwin Nair" <[email-masked]> 
Sent: Friday, 28 December, 2018 04:50:59 
Subject: Fwd: 19715205 - Fan seller - Elrow London 2018 - Chinese Row Year - 28/12/2018 15:00 - buyer unable to download tickets 

Hi Ashwinee, 

Can you please assign this case to a day shift agent to contact the seller for the tickets. 

Regards, 

Anurag 

From: "Ashwin Nair" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Friday, 28 December, 2018 03:18:04 
Subject: 19715205 - Fan seller - Elrow London 2018 - Chinese Row Year - 28/12/2018 15:00 - buyer unable to download tickets 

Hi sir, 

Buyer is unable to download the tickets. No tickets can be found in the view e-tickets section. Tried calling seller, but there is no response. 

Its after 21:00 hours in UK now and so I wont be able to call again. 

Can you please reassign this case to a day shift agent. 

Thank You, 
Ashwin