Subject: Re: 19619524 , Broker DE , Monika Gruber , 20/03/2019 , Reassign case
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Akanksha Kwatra <[email-masked]>
Date: Wed, 26 Dec 2018 07:15:13 -0700 (MST)

Hi Brian, 

The seller is a DE Broker here. Can SS team contact the Broker to check if they can personalise the tickets please. 

Kind Regards, 
Ashwinee 

From: "Brian Sexton" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Akanksha Kwatra" <[email-masked]> 
Sent: Wednesday, 26 December, 2018 19:25:20 
Subject: RE: 19619524 , Broker DE , Monika Gruber , 20/03/2019 , Reassign case 

Hi Ashwinee, 

Please ask the seller if they would be able to personalise the tickets. 

Kind regards, 

Brian 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Wednesday 26 December 2018 06:01 
To: Brian Sexton <[email-masked]> 
Cc: Akanksha Kwatra <[email-masked]> 
Subject: 19619524 , Broker DE , Monika Gruber , 20/03/2019 , Reassign case 

Hi Brian, 

With reference to the above TID ; the buyer claims that the event is a personalised one and has provided proof. This case was flagged to TL Stefania by agent Cecilia Hrihor. 

Can we check if there's any update here please. 

Kind Regards, 

Ash 

From: "Akanksha Kwatra" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 25 December, 2018 12:13:07 
Subject: 19619524 , Broker DE , Monika Gruber , 20/03/2019 , Reassign case 

Hi Ashwinee, 

With reference to the above TID, buyer emailed providing link of the website informing that tickets need to be personalised. Cecilia Hrihor has mentioned in her CIAN that she has flagged this to TL Stefania. Could you please check for an update as I received her follow up. 

Kind Regards, 

Akanksha