Subject: 19619524 , Broker DE , Monika Gruber , 20/03/2019 , Reassign case
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Akanksha Kwatra <[email-masked]>
Date: Tue, 25 Dec 2018 23:01:20 -0700 (MST)

Hi Brian, 

With reference to the above TID ; the buyer claims that the event is a personalised one and has provided proof. This case was flagged to TL Stefania by agent Cecilia Hrihor. 

Can we check if there's any update here please. 

Kind Regards, 
Ash 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 25 December, 2018 12:13:07 
Subject: 19619524 , Broker DE , Monika Gruber , 20/03/2019 , Reassign case 

Hi Ashwinee, 

With reference to the above TID, buyer emailed providing link of the website informing that tickets need to be personalised. Cecilia Hrihor has mentioned in her CIAN that she has flagged this to TL Stefania. Could you please check for an update as I received her follow up. 

Kind Regards, 
Akanksha