Subject: Fwd: 19111970 Broker IT Andrea Bocelli 25/07/2019 SHipment failed issue
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>
Date: Sun, 23 Dec 2018 22:40:51 -0700 (MST)

Hi Anurag, 

You've assigned this to Vickram but no action seems to have been taken yet. 

Can you look into this please. 

Kind Regards, 
Ash 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 24 December, 2018 10:18:47 
Subject: Fwd: 19111970 Broker IT Andrea Bocelli 25/07/2019 SHipment failed issue 

Hi Ash, 

This case has opened up again and buyer has not yet been called for confirming the delivery address. 
Please check what should be done 

Thank you and Regards 
Sankarshan 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Sankarshan Rajan" <[email-masked]> 
Sent: Friday, 21 December, 2018 18:45:44 
Subject: Re: 19111970 Broker IT Andrea Bocelli 25/07/2019 SHipment failed issue 

Hi Anurag, 

Can you assign this case to a night shift agent to call the buyer and confirm the address please. 

Kind Regards, 
Ashwinee 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 21 December, 2018 17:35:37 
Subject: 19111970 Broker IT Andrea Bocelli 25/07/2019 SHipment failed issue 

Hi Ashwinee, 

There is a system message of shipment failed due to Description: PR is not a valid state for the specified shipment. 

We have emailed the Buyer to provide correct DA but buyer is not contacting us back through email. 

Can we please assign this to a night shift agent to call the buyer. 

Thank you and Regards 
Sankarshan