Subject: Re: 19593348; Broker DE; Stunksitzung; 18/01/2019 19:30; buyer provided bank details
From: Ashwinee Latchayya <[email-masked]>
To: Harpriya Walia <[email-masked]>
Date: Fri, 21 Dec 2018 07:29:12 -0700 (MST)

Hi Tania, 

You can wrap the case up leaving clear CIAN note. 

''Case will be handled by CB team, Johnny contested the chargeback'' as advised by Brian. 

Kind Regards, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Harpriya Walia" <[email-masked]> 
Sent: Friday, 21 December, 2018 17:55:03 
Subject: Re: 19593348; Broker DE; Stunksitzung; 18/01/2019 19:30; buyer provided bank details 

FLagged 

From: "Harpriya Walia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 21 December, 2018 13:19:12 
Subject: 19593348; Broker DE; Stunksitzung; 18/01/2019 19:30; buyer provided bank details 

Hi Ash, 

with reference to the above-mentioned TID, the buyer has initiated a chargeback as they claim that this payment was unauthorized; 
a note by Jhony Rosario states that the transaction was unauthorised and Fraud Team will re-categorize this case; 

The Buyer just sent us their manual bank details- 
Norbert Bröker 
Sparkasse Köln 
DE12370501980127363042 
COLSDE33xxx 

Flagging this case to you as discussed. 

Regards, 
Harpriya