Subject: Re: 19006008 , Broker DE , Kiss , 06/07/2019 , Buyer received empty envelope
From: Ashwinee Latchayya <[email-masked]>
To: Akanksha Kwatra <[email-masked]>
Date: Fri, 21 Dec 2018 05:32:42 -0700 (MST)

Hi Akanksha, 

Send the CB blurb informing we have to wait for the matter to be closed as they are trying to get a refund from their bank. 

Kind Regards, 
Ash 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 21 December, 2018 13:25:16 
Subject: Re: 19006008 , Broker DE , Kiss , 06/07/2019 , Buyer received empty envelope 

Hi Ashwinee, 

With reference to the above TID, can I replace the order for final buyer ( 19030872 ) as there is a note that : Paypal chargeback contested -Defence uploaded to Paypal. Please assist me in this. 

Regards, 
Akanksha 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 18 December, 2018 12:09:13 
Subject: 19006008 , Broker DE , Kiss , 06/07/2019 , Buyer received empty envelope 

Hi Ashwinee, 

With reference to the above mentioned TID, I received email from final buyer (19030872) who received empty envelope and provided proof of that. The buyer has also initiated a chargeback. 
As this is a case of active redirection, chain started at 19006008 & Ended at 19030872. Could we ask SS Team to check this with the broker. 

Kind Regards, 
Akanksha