Subject: Re: 17744050 Broker AU Evita 15/12/2018 Wrong tickets after event issue
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Date: Wed, 19 Dec 2018 03:10:02 -0700 (MST)

Tickets are correct. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Wednesday, 19 December, 2018 12:12:41 
Subject: Re: 17744050 Broker AU Evita 15/12/2018 Wrong tickets after event issue 

Flagged 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 18 December, 2018 16:31:40 
Subject: 17744050 Broker AU Evita 15/12/2018 Wrong tickets after event issue 

Hi Ashwinee, 

The buyer has complained the tickets were very back at the balcony and they paid a lot for the tickets hence the tickets were incorrect and they want refund for this. 
The seller listed the tickets as Reserved seating in Blue, Buyer has received Balcony. 
Checked Venue Map unable to make sure if reserved seating and section Balcony are same or not 

I have forwarded the proofs buyer sent through CM Mail below. 

Please advise further 

Thank you and Regards 
Sankarshan 

From: "Customer Mail" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Tuesday, 18 December, 2018 16:22:46 
Subject: Fw: Wrong tickets sent 

Hi Sankarshan 

The Buyer has e-Mailed into CustomerMail, Could you take a look please? 

Kind regards, 

Conor. 

From: Michele Dunn <[email-masked]> 
Sent: Tuesday, December 18, 2018 5:14 AM 
To: Customer Mail 
Subject: Fwd: Wrong tickets sent 

Sent from my iPhone 

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From: Michele Dunn < [ mailto:[email-masked] | [email-masked] ] > 
Date: 18 December 2018 at 3:59:37 pm AEDT 
To: [ mailto:[email-masked] | 
[email-masked] ] 
Subject: Fwd: Wrong tickets sent 

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Order no. 17744050 

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From: Michele Dunn < [ mailto:[email-masked] | [email-masked] ] > 
Date: 16 December 2018 at 5:04:15 pm AEDT 
To: viagogo < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: Wrong tickets sent 

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Saskarshan 
Here are the photos of my dud tickets! 

Sent from my iPhone 

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From: Michele Dunn < [ mailto:[email-masked] | [email-masked] ] > 
Date: 16 December 2018 at 3:31:44 pm AEDT 
To: [ mailto:[email-masked] | 
[email-masked] ] , viagogo < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Wrong tickets sent 

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Saskarchan, 
Here are the dud tickets that I paid $362 for. You ripped me off. 
Michele Dunn 
[ mailto:[email-masked] | [email-masked] ] 

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Sent from my iPhone 

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