Subject: 19317190 - Broker US - The Rolling Stones - 04/06/2019 - Tickets not received
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Sagar Seth <[email-masked]>
Date: Wed, 19 Dec 2018 01:53:34 -0700 (MST)

Hi Nuno, 

With reference to the above TID; the buyer is chasing tickets. The Delivery Plan is TicketMaster Mobile. 

Agent Asanele Luvalo has flagged this to his TL, Zack and has also tried to call the buyer. Can we check if there is an update on this case please. 

Kind Regards, 
Ashwinee 

From: "Sagar Seth" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 19 December, 2018 13:38:11 
Subject: 19317190 - Broker US - The Rolling Stones - 04/06/2019 - Tickets not received 

Hi Ashwinee 

With reference to above TID, the buyer is chasing tickets and asking for a callback. Previous agent attempted to call buyer but could not get through. So they flagged this case to contact CSNY. The buyer is now asking to cancel the order. I can not call buyer due to time difference. Therefore can you please ask for an update in this case. 

Kind Regards 
Sagar