Subject: 19463339 ; Fan Seller ; IU ; 24/12/2018 ; Call back request from Chinese speaker
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>
Date: Wed, 19 Dec 2018 00:45:05 -0700 (MST)

Hi Nuno, 

The seller of the above mentioned TID would like to be called by a Chinese speaker. 

Can we request a Chinese speaker to call the seller please. 

Kind Regards, 
Ashwinee 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 19 December, 2018 11:55:54 
Subject: 19463339 ; Fan Seller ; IU ; 24/12/2018 ; Call back request from Chinese speaker 

Hi Ashwinee, 

Seller called asking about why they have been charged for the sale they reported an issue. 
Explained the seller about why they sale was cancelled and they have been charged as according to the obligation to confirm terms and conditions. 

Seller has now requested a call back from a Chinese speaker. 

Please check if a chinese agent can call them to explain this issue 

Thank you and Regards 
Sankarshan