Subject: Re: AUDIT RED FLAG TID-18627708/ Process /Gunjan Jain
From: Ashwinee Latchayya <[email-masked]>
To: Eliza deSouza <[email-masked]>
Cc: Brian Sexton <[email-masked]>
Date: Tue, 18 Dec 2018 23:46:11 -0700 (MST)

Hi Eliza, 

Apologies for the delay. Feedback has been shared with Gunjan and she has been coached in regards to the RAG process. 

Kind Regards, 
Ashwinee 

From: "Eliza deSouza" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Sent: Tuesday, 18 December, 2018 19:23:40 
Subject: Re: AUDIT RED FLAG TID-18627708/ Process /Gunjan Jain 

Hi Brian, 

Do you have any updates on this one? 

Best Regards, 
Eliza 

From: Ashwinee Latchayya <[email-masked]> 
Sent: 04 December 2018 12:51:16 
To: Brian Sexton 
Cc: Eliza deSouza 
Subject: Re: AUDIT RED FLAG TID-18627708/ Process /Gunjan Jain 
Hi Brian, 

Gunjan is off today. I'll review this with her tomorrow. 

Kind Regards, 
Ashwinee 

From: "Brian Sexton" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Eliza deSouza" <[email-masked]> 
Sent: Monday, 3 December, 2018 22:19:04 
Subject: FW: AUDIT RED FLAG TID-18627708/ Process /Gunjan Jain 

Hi Ashwinee, 

Could you please review this red flag with Gunjan by midday tomorrow? 

Kind regards, 

Brian 

From: Eliza deSouza 
Sent: Monday 3 December 2018 16:43 
To: Brian Sexton <[email-masked]> 
Cc: David Lee <[email-masked]>; Maiwenn Gouthe <[email-masked]>; Valentina Cante <[email-masked]> 
Subject: AUDIT RED FLAG TID-18627708/ Process /Gunjan Jain 
Importance: High 

Hi Brian, 

I have come across a red flag for this agent. 

Synopsis: Agent did not follow the correct RAG process. 

Please confirm within 48 hours that the agent has been coached. 

Thank you, 

Eliza