Subject: 17807049 ; Broker: AU ; Paul Kelly & Angus and Julia Stone & Alex Lahey ; 21/12/2018 ; Buyer chasing tickets}
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Ekta VGG <[email-masked]>
Date: Mon, 17 Dec 2018 04:33:55 -0700 (MST)

Hi Nuno, 

With reference to the above TID ; the buyer is chasing tickets. 

According to the case history, the seller informed their tickets got lost in transit, as a result they will get the tickets a bit later. 

Agent Jesper Chuang has set a follow up and provided the seller with a deadline of 17/12/18 17.00 pm AU time. The seller has missed the deadline. 

Can SS team look into this as the buyer is really upset. 

Kind Regards, 
Ashwinee 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 17 December, 2018 16:54:32 
Subject: {17807049, Broker AU, Paul Kelly & Angus and Julia Stone & Alex Lahey, 21/12/2018 16:00, Buyer chasing tickets} 

Hi Ash, 

In regards to above TID, Can you contact Jesper Chuang as he has kept it on follow up. Here buyer is chasing the tickets and very angry.She has called us multiple times chasing the tickets. 

Kind regards, 
Ekta