Subject: Re: 17806865 ; Broker AU ; Paul Kelly & Angus and Julia Stone & Alex Lahey ; 21/12/2018 ; Address
From: Nuno Correia <[email-masked]>
To: India SS Escalations <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Mon, 17 Dec 2018 08:18:22 +0000

Hello,

Can you guys please help here?

Best Regards,

Nuno Correia|

________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: 17 December 2018 05:43:16
To: Nuno Correia
Cc: Sankarshan Rajan
Subject: 17806865 ; Broker AU ; Paul Kelly & Angus and Julia Stone & Alex Lahey ; 21/12/2018 ; Address

Hi Nuno,

With reference to the above TID ; the final buyer has confirmed his delivery address.

This is a redirection case from 17806865 to 17814839. The original seller has requested to change the delivery plan from E-tickets to Paper tickets.

Can SS team contact Broker AU and provide the final buyer's address below please.

Daniela Tarlington
9 Heussler tce
Milton
Queensland
4064
Brisbane
Australia

Kind Regards,
Ashwinee

________________________________
From: "Sankarshan Rajan" <[email-masked]>
To: "Ashwinee Latchayya" <[email-masked]>
Sent: Monday, 17 December, 2018 09:43:15
Subject: 17806865 ; Broker AU ; Paul Kelly & Angus and Julia Stone & Alex Lahey ; 21/12/2018 ; Address

Hi Ashwinee,

The buyer has emailed us asking about the tickets as the event is close.

Checked the case history which informs seller had requested E tix to P tix change
This is a redirection case from 17806865 to 17814839

Final buyer already confirm DA to be
Daniela Tarlington
9 Heussler tce
Milton
Queensland
4064
Brisbane
Australia

However this was not changed or informed to the seller and previous agent reassured the buyer they would get their tickets to download soon.

Please check if the DP needs to be changed and further actions for this case.

Thank you and Regards
Sanakrshan