Subject: 3254842, Broker US, Bob Seger & The Silver Bullet Band , 07/02/2019 19:30, Vancouver, CA ; Mapping Error / Seating Issue
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Ekta VGG <[email-masked]>
Date: Mon, 17 Dec 2018 00:35:43 -0700 (MST)

Hi Nuno, 

With reference to the above EID ; the buyer claims that the map on our website is incorrect. 

After checking the venue map on our website and the official website ; we've found out that the map on our website is incorrect. 

Can EDM look into this please. 

Kind Regards, 
Ashwinee 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 17 December, 2018 11:34:57 
Subject: {19541302, Broker US, Bob Seger & The Silver Bullet Band , 07/02/2019 19:30, Seating Issue} 

Hi Ash, 

In regards to the above TID, Can you contact On Call Data Management team, where buyer has purchased section 115, Row-2. This section is at the front right side of the stage, however on venue map this section is at opposite side of the stage. Hence Can this be rechecked. 

Transaction ID / Listing number : 19541302 / 286691602 

Event ID: 3254842 

Event Name: Bob Seger & The Silver Bullet Band 

Event Date: 07/02/2019 19:30 

Geography: Vancouver, CA 

Username: [email-masked] 

What needs to be done: Found Section 115 is on the opposite side of the stage according the venue map 

proof: https://www1.ticketmaster.ca/bob-seger-the-silver-bullet-band/event/1100555F98E13DD2 

Link to viagogo page: https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/Bob-Seger-Tickets/E-3254842? 

Kind Regards, 
Ekta