Subject: 17853738 ; Broker KR ; The Weeknd ; 15/12/2018 ; Refund
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>
Date: Sun, 16 Dec 2018 01:18:09 -0700 (MST)

Hi Nuno, 

With reference to the above TID ; the buyer emailed informing us to cancel the refund and she has received the tickets. The refund has already been processed and agent Laura Buana has flagged this to her TL. 

Can we check if there's any update here. 

Kind Regards, 
Ashwinee 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 16 December, 2018 09:38:27 
Subject: 17853738 Broker KR The Weeknd 15/12/2018 

Hi Ashwine, 

The buyer had emailed us informing they had received the tickets and not to refund them. 

Tickets were initially lost in transit hence refund was requested which is now done, however Agent laura.buana had flagged this to their TL and is following up. 
Event is over and buyer has no query now, please check the case with this agent. 

Please also inform if I should close the case from my end. 

Thank you and Regards 
Sankarshan