Subject: Re: 19261664 - Broker US - Snow Patrol - 04/05/2019 19:00 - Email bounced
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Ashish Semwal <[email-masked]>
Date: Sat, 15 Dec 2018 23:35:21 -0700 (MST)

Hi Anurag, 

This is a case of email bounce and the buyer is from US. 

Can this be reassign to a night shift agent please. 

Kind Regards, 
Ash 

From: "Ashish Semwal" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 15 December, 2018 13:25:16 
Subject: 19261664 - Broker US - Snow Patrol - 04/05/2019 19:00 - Email bounced 

Hi Ash, 

With reference to the TID above, as the customer is from USA so I can not call the customer at this time. 
I can see that one of our agent "dorje.tamang" from the night shift were following up the case, can you please assign this case again to "dorje.tamang" 

Regards, 
Ashish