Subject: Re: 18966584 , Broker DE , 1. FSV Mainz 05 vs Borussia Dortmund , 24/11/2018 , Buyer provided proof of RAG
From: Nuno Correia <[email-masked]>
To: Brigitte Neilson <[email-masked]>
Cc: Akanksha Kwatra <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Fri, 14 Dec 2018 09:53:28 +0000

Hello,

Can you guys please help here?

Best Regards,

Nuno Correia|

________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: 14 December 2018 08:18:08
To: Nuno Correia
Cc: Akanksha Kwatra
Subject: 18966584 , Broker DE , 1. FSV Mainz 05 vs Borussia Dortmund , 24/11/2018 , Buyer provided proof of RAG

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Hi Nuno,

With reference to the above TID ; the buyer was ragged and also initiated a chargeback. We accepted the chargeback as a refund and the seller requested the ticket details so that he could get a refund from his original point of purchase.

Brigitte Neilson emailed the buyer asking to provide proof.

Can Brigitte be informed that the buyer has provided proof requested and forward the attached documents to the seller please.

Kind Regards,
Ashwinee

________________________________
From: "Akanksha Kwatra" <[email-masked]>
To: "Ashwinee Latchayya" <[email-masked]>
Sent: Friday, 14 December, 2018 12:47:08
Subject: 18966584 , Broker DE , 1. FSV Mainz 05 vs Borussia Dortmund , 24/11/2018 , Buyer provided proof of RAG

Hi Ashwinee,

With reference to the above mentioned TID, buyer reported RAG and initiated chargeback, an email regarding the full refund was sent to the buyer. The seller asked us to provide him the ticket details. Brigitte Neilson emailed buyer to provide ticket details and proof and informed seller that we have contacted the buyer.

Now the buyer has provided the requested information, could you please ask SS Team to contact seller.

Kind Regards,
Akanksha

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To: Nuno Correia<[email-masked]>
Date: Fri, 14 Dec 2018 08:18:27 +0000

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SENDER:  "Ashwinee Latchayya" <[email-masked]>
SUBJECT: 18966584 , Broker DE , 1. FSV Mainz 05 vs Borussia Dortmund , 24/11/2018 , Buyer provided proof of RAG
SENT:    14 Dec 2018 08:18
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