Subject: 19254841 Broker AU Paul Kelly & Angus and Julia Stone & Alex Lahey 15/12/2018
From: Sankarshan Rajan <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Fri, 14 Dec 2018 02:02:24 -0700 (MST)

Hi Ashwinee 

The buyer contacted us again and want resolution on the case as tickets to be sent to them or refund. 
Tickets show on tracking as returned to sender and incorrect address or incomplete address. 

Buyer has informed not good customer service provided and they want one of the above resolution 
On case we are unable to see if the seller was informed about RTS. 

Please check this we have also escalated this to manager call back 

Thank you and Regards 
Sankarshan