Subject: 19521508 Broker MX Luis Miguel 1 hours ago Wrong tickets after event
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>
Date: Fri, 14 Dec 2018 00:09:22 -0700 (MST)

Hi Anurag, 

Can this case be assigned to a night shift agent please. 

Kind Regards, 
Ash 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 14 December, 2018 09:26:02 
Subject: 19521508 Broker MX Luis Miguel 1 hours ago Wrong tickets after event 

Hi Ashwinee, 

The buyer has emailed us the section is incorrect and nto the same as they purchased. Tickets DP was LMS. Buyer has provided proofs of tickets. 

Tickets show Perfe 9 according to proofs sent by buyer 
Seller listed as Perfes A 
Checked on https://www.ticketmaster.com.mx/fobia-monterrey-nuevo-leon-15-12-2018/event/140054B6B7B9BE9A?artistid=754933&majorcatid=10001&minorcatid=5&bba=1 
Tickets might be wrong 

Can we please assign this to a night shift agent to call the buyer and ask if they attended the event to establish how much compensation to be provided. 

Thank you and Regards 
Sankarshan