Subject: Re: 19440210 Ticketnetwork Atlanta Hawks vs Los Angeles Lakers 12/02/2019 Ticket rtansfer issue
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>
Date: Wed, 12 Dec 2018 01:12:20 -0700 (MST)

Hi Anurag, 

Can this case be reassigned to a night shift agent. 

Kind Regards, 
Ashwinee 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 12 December, 2018 12:04:08 
Subject: 19440210 Ticketnetwork Atlanta Hawks vs Los Angeles Lakers 12/02/2019 Ticket rtansfer issue 

Hi Ashwinee, 

Buyer emailed informing they have not received the email for accepting the tickets yet. 

Checked buyer was informed through email tickets transferred and asked to check junk and spam folder for the email from ticketmaster for receiving the tickets. 
However buyer claims they have not received them yet. 

Can we please assign this to a night shift agent who can call the US buyer and help them finding the email from ticketmaster for the tickets and if not found then we can flag to resend the email 
' 

Thank you and Regards 
Sankarshan