Subject: Re: 19276117 - fan seller - Gerry Cinnamon - 08/03/2019 - delivery plan change
From: Ashwinee Latchayya <[email-masked]>
To: Thoms Mavula <[email-masked]>
Date: Mon, 10 Dec 2018 07:19:37 -0700 (MST)

Hi Thoms, 

Move to sub, mention do not charge seller in the note explaining everything. 

Kind Regards, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Thoms Mavula" <[email-masked]> 
Sent: Monday, 10 December, 2018 14:04:48 
Subject: Re: 19276117 - fan seller - Gerry Cinnamon - 08/03/2019 - delivery plan change 

Hi Thoms, 

This has been flagged. 

Kind Regards, 
Ash 

From: "Thoms Mavula" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 10 December, 2018 13:46:23 
Subject: 19276117 - fan seller - Gerry Cinnamon - 08/03/2019 - delivery plan change 

Hi Ashwinee, 

In regards to the TID above, Original seller emailed explaining he can not walk in the buyer for the event as he is living in a different country. He stated listing tickets as paper tickets. 
I checked case history: there is no email sent advising of changement in delivery plan from paper tickets to Walk-in - Seller Managed Collection. Seller has been advised on 07/12/18 18:10 to ship the tickets via UPS International Standard. 
I emailed the seller twice informing about walk in event and fulfilment of the order. 
Actual delivery plan: Walk-in - Seller Managed Collection 
Active redirection. 
Event venue: Olympia Theatre, Dublin, IE 
Buyer location: 73 Navan Green Andersonstown Belfast County Antrim BT11 8JR GB 

Could you inform me about the next action to be taken or should i substitute the order ? 
Kind regards, 
Thoms