Subject: EID - 2763937 - power seller CH - Julien Clerc - 18/12/2018 - FR - event wrong date.
From: Ashwinee Latchayya <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Thoms Mavula <[email-masked]>
Date: Mon, 10 Dec 2018 04:24:37 -0700 (MST)

Hi Sinead, 

With reference to the above EID ; the buyer claims to have received incorrect ticket. Buyer purchased tickets for 18/12/18 and received tickets for 16/01/19. 

After our investigation, we've found out that there are no events on either date. 

Can we forward the information below to EDM team so that this can be investigated further please. 

Kind Regards, 
Ashwinee 

From: "Thoms Mavula" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 10 December, 2018 14:53:16 
Subject: 2763937 - power seller CH - Julien Clerc - 18/12/2018 - FR - event wrong date. 

Hi Ashwinee, 

In regards to the EID above, buyer emailed explaining that he was supposed to receive tickets of the date 18/12/2018 but he received of date 16/1/2019. 
I checked the official website of the event : both the date are not mention. 
CSL date: 18/12/2018 
Ticket received date: 16/1/2019 

Transaction/ Listing number : 17636722 
Event ID : 2763937 
Event Name: Julien Clerc 
Event Date: 18/12/2018 
Geography: Les Fuseaux, Saint-Dizier, FR 
Username: [email-masked] 
What needs to be done: check if the event will take place in the mention date. 
Link as proof: http://www.julienclerc.com/Concerts 
Link to viagogo page: https://www.viagogo.com/secure/search?q=+Julien+Clerc 

Kind Regards, 
Thoms