Subject: Re: {17333073, Broker AU, Evita, 15/12/2018 19:30, Buyer asking update}
From: Ashwinee Latchayya <[email-masked]>
To: Ekta VGG <[email-masked]>
Date: Sun, 9 Dec 2018 04:03:29 -0700 (MST)

Hi Ekta, 

In this case, as the buyer has initiated a CB. Buyer needs to check with the payment provider to locate the fund. 

If buyer comes back , please flag again. 

Kind Regards, 
Ash 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 9 December, 2018 12:42:27 
Subject: {17333073, Broker AU, Evita, 15/12/2018 19:30, Buyer asking update} 

Hi Ash, 

In regards to above TID, Can you contact Chargeback Team as buyer raised issue with PayPal and chargeback is Initiated on 06/07/18. However state is "Refunded Chargeback Accepted As Refund" but I found buyer has not been refunded yet, neither she received any tickets. Can this be investigated. 

Kind Regards, 
Ekta