Subject: 19283465 / Ticket Network / Dan + Shay / 15/03/2019 19:30 / Buyer chasing tickets
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Wamiq Ahmad <[email-masked]>
Date: Fri, 7 Dec 2018 16:20:33 +0530 (IST)

Hi Nuno, 

With reference to the above TID ; agent alvin wu has flagged this to his TL to re transfer the tickets. 

Can we check if there's any update here. 

Kind Regards, 
Ash 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 7 December, 2018 12:28:05 
Subject: 19283465 / Ticket Network / Dan + Shay / 15/03/2019 19:30 / Buyer chasing tickets 

Hi Ash, 

In regards to the above mentioned TID, the buyer has called chasing her tickets, as the tickets were initially send to a wrong email with additional ''ucf'' in the buyer email. Agent alvin.wu is already following the case with his TL. 

Can you please re-assign this case to alvin.wu. 

Regards, 
Wamiq