Subject: 18544367 / Broker IL / 05/12/2018 20:30 / Omer Adam / Buyer chasing refund
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Wamiq Ahmad <[email-masked]>
Date: Fri, 7 Dec 2018 14:17:09 +0530 (IST)

Hi Nuno, 

With reference to the above TID ; agent Leon Ruan has flagged this case to his TL. 

Can we check if there's any update please. 

Kind Regards, 
Ashwinee 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 6 December, 2018 20:06:51 
Subject: 18544367 / Broker IL / 05/12/2018 20:30 / Omer Adam / Buyer chasing refund 

Hi Ash, 

In regards to the above mentioned TID, the buyer has called chasing her refund as she reported that her tickets were incorrect. leon.ruan is already following the case with his TL. 

Can you please re-assign this case to leon.ruan. 

Regards, 
Wamiq