Subject: Re: TID:19371296
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Cc: Thoms Mavula <[email-masked]>
Date: Fri, 7 Dec 2018 12:15:53 +0530 (IST)

Hi, 

I've just emailed Thoms in regards to this. 

@thoms - please take ownership of this case. 

Kind Regards, 
Ash 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Thoms Mavula" <[email-masked]> 
Sent: Friday, 7 December, 2018 11:29:22 
Subject: TID:19371296 

Hi All, 

This case was regarding buyer not receiving the tickets and unable to track the order. 
Agent had flagged this case to FS Ashwinee, 

Can we please check this and ask agent to follow up as it has moved back to initiated. 

Thank you and Regards 
Sankarshan