Subject: FW: [REMINDER] - GDPR - Security Checks
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Darren OToole <[email-masked]>, Nuno Correia <[email-masked]>
Date: Thu, 6 Dec 2018 17:39:12 +0000

REMINDER

DATE

06/12/2018

TOPIC

GDPR - Security Checks

DETAILS

In order for the customer to pass the security checks, 4 pieces of information must to be confirmed: 3 security details and the Account Holder confirmation

The following details are considered as security details :

  *   Order ID / listing ID
  *   Full name
  *   Email address
  *   Phone number
  *   Postal address
  *   Postcode

Due to current changes in GDPR a fourth question needs to be answered: "Are you the account holder?"

Do not provide any information on the account, if the customer does not pass the security check or is not the Account Holder

Unless the Account Holder has given specific permission to do so, you cannot discuss an order or account details with anyone other than the account holder whose name is on the account

There are no exceptions to these rules.