Subject: Re: 18779080; Broker DE; Massive Attack; 04/02/2019 20:00; buyer claims they are a victim of fraud
From: Ashwinee Latchayya <[email-masked]>
To: Harpriya Walia <[email-masked]>
Date: Wed, 5 Dec 2018 18:21:07 +0530 (IST)

Hi Tania, 

Please inform the buyer that those tickets will be send back to him and as he has initiated a CB ; we should wait until the matter is closed. 

Kind Regards, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Harpriya Walia" <[email-masked]> 
Sent: Wednesday, 5 December, 2018 13:06:38 
Subject: Re: 18779080; Broker DE; Massive Attack; 04/02/2019 20:00; buyer claims they are a victim of fraud 

Flagged 

From: "Harpriya Walia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 5 December, 2018 12:15:11 
Subject: 18779080; Broker DE; Massive Attack; 04/02/2019 20:00; buyer claims they are a victim of fraud 

Hi Ash, 

With reference to the above mentioned TID, the buyer claims that they have been a victim of fraud and that they have not ordered these tickets; Agent Nilarka emailed the buyer confirming that their tickets are valid; The Buyer replied back saying that they have sent back these tickets to the seller; Agent Ioana escalated this case to the Fraud Team; Agent Steph Murtagh from Fraud Team put a note which states that- "I have reviewed this transaction and there is no fraud detected here - this is most likely Buyer Liar." 

Flagging to you as discussed. 

Regards, 
Harpriya