Subject: Fwd: {19150336, Broker US, Trans-Siberian Orchestra , 02/12/2018 15:30, Incorrect time issue}
From: Ekta VGG <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 5 Dec 2018 13:39:34 +0530 (IST)

Hi Ash, 

It is still kept on my FU, Can you check this again. 

Thanks, 
Ekta 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Ekta VGG" <[email-masked]> 
Sent: Tuesday, 4 December, 2018 12:19:50 
Subject: Fwd: {19150336, Broker US, Trans-Siberian Orchestra , 02/12/2018 15:30, Incorrect time issue} 

Hi Ekta, 

It's been reassiged but anurag forgot to CC you. 

Kind Regards, 
Ash 

From: "Anurag Pradhan" <[email-masked]> 
To: "Jatin Kumar" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 3 December, 2018 21:15:22 
Subject: Fwd: {19150336, Broker US, Trans-Siberian Orchestra , 02/12/2018 15:30, Incorrect time issue} 

Hi Jatin, 

Can you please take ownership of this account. 

Regards, 

Anurag. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Ekta VGG" <[email-masked]> 
Sent: Monday, December 3, 2018 2:07:40 PM 
Subject: Fwd: {19150336, Broker US, Trans-Siberian Orchestra , 02/12/2018 15:30, Incorrect time issue} 

Hi Anurag, 

The buyer claims to have received incorrect ticket (wrong time). 

This is a US buyer ; can this case be reassigned to a night shift agent. We need to know if the buyer has attended the event or not so that correct resolution can be taken. 

Kind Regards, 
Ashwinee 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 3 December, 2018 12:22:36 
Subject: {19150336, Broker US, Trans-Siberian Orchestra , 02/12/2018 15:30, Incorrect time issue} 

Hi Ash, 

In regards to above TID, Can you re-assign this as It needs to be confirmed whether the buyer has attended the event using these tickets. 

Kind regards, 
Ekta