Subject: Re: 19051964 - FAN SELLER - Childish Gambino & Channel Tres - Spilt Milk 2018 - 17/11/2018 11:00 - Seller charge
From: Ashwinee Latchayya <[email-masked]>
To: Ashish Semwal <[email-masked]>
Date: Tue, 4 Dec 2018 12:13:30 +0530 (IST)

Hi Ashish, 

Escalate to payments to reverse the charges. Please make sure you mention it's a buyer turned seller and the original seller should be charged. 

Mention the TIDs in your cian when escalating. 

Kind Regards, 
Ashwinee 

From: "Ashish Semwal" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 4 December, 2018 11:52:04 
Subject: 19051964 - FAN SELLER - Childish Gambino & Channel Tres - Spilt Milk 2018 - 17/11/2018 11:00 - Seller charge 

Hi Ash, 

With reference to the TID above, the buyer Turn seller emailed and asking that why he has been charged of AUD 68.3600. 

I checked, customer purchased the tickets from Viagogo under TID #19046257 and Sold #19051964. 

Event is personalised, and the final buyer was RAG because the tix wasn't personalised. 

The buyer Turn Seller should not be charged for this. Please look into this. 

Regards, 
Ashish