Subject: 17897912 , Fan Seller , Andreas Gabalier , 15/12/2018 , Buyer is asking for refund
From: Akanksha Kwatra <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Mon, 3 Dec 2018 16:02:15 +0530 (IST)

Hi Ashwinee, 

With reference to the above mentioned TID, final buyer emailed asking if the tickets are cancelled and is asking for refund. This is a case of active redirection in which the original buyer initiated a chargeback which was accepted and he was refunded. Could you please assist me if I need to move this to pending replacement for the final buyer. 

Kind Regards, 
Akanksha