Subject: Re: 18973550/Power Seller IT/Roma vs Real Madrid - Champions League /27/11/2018/
From: Mujinga Kayitula Solange <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Fri, 30 Nov 2018 14:18:53 +0530 (IST)

thank you 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Mujinga Kayitula Solange" <[email-masked]> 
Sent: Friday, 30 November, 2018 14:14:46 
Subject: Re: 18973550/Power Seller IT/Roma vs Real Madrid - Champions League /27/11/2018/ 

Hi Sarah, 

Email the buyer providing a deadline to provide us with the proof. 

If there's no proof within the given deadline ; you can then wrap the case up. 

Kind Regards, 
Ashwinee 

From: "Mujinga Kayitula Solange" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 30 November, 2018 14:10:28 
Subject: 18973550/Power Seller IT/Roma vs Real Madrid - Champions League /27/11/2018/ 

Hi Ashwini, 

With reference to TID:18973550, buyer first stated that he was denied to enter the event then accepted further and he sent a picture of him inside the venue advising that he was sitting in the incorrect row,i compare the e tickets he downloaded and the tickets listed by the seller was correct. Emailed buyer advising his ticket were correct. 
buyer emailed again stating that he was sitting in the raw 73 instead of raw 3. Emailed buyer requesting a proof of what happened in the event 

Buyer did not reply with the proof 

Could you please forward it to the relevant team for help ? 

Thanks 
Sarah