Subject: Re: {19257889, Fan Seller, Besiktas vs Galatasaray , 02/12/2018 20:00 , uploading/transfer issue}
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Ekta VGG <[email-masked]>
Date: Fri, 30 Nov 2018 13:38:06 +0530 (IST)

Hi Nuno, 

With reference to the above TID; the seller emailed us regarding ticket upload. The query wasn't clear enough. 

The seller has uploaded proof of transfer and TS is Pending Seller Payment and yet he emailed asking how to upload tickets. DP is Pre-Uploaded e-ticket TR and passolig details were sent to the seller. 

As the query was unclear, I requested Ekta to give the seller a call to find out more. However, the seller doesn't speak English at all. 

If you deem necessary, could we request a Turkish speaker to call the seller here. 

Kind Regards, 
Ashwinee 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 30 November, 2018 13:19:16 
Subject: {19257889, Fan Seller, Besiktas vs Galatasaray , 02/12/2018 20:00 , uploading/transfer issue} 

Hi Ash, 

In regards to above TID, Can you re-assign this case to Turkish agent as seller wants to upload e-tickets, I myself called seller to understand the issue however seller does not understand English. He speaks only Turkish. 

Kind Regards, 
Ekta