Subject: Re: 18864289 - Fan seller - Joanna Lumley - 11/11/2018 - Payment issue
From: Ashwinee Latchayya <[email-masked]>
To: Sagar Seth <[email-masked]>
Date: Fri, 30 Nov 2018 12:35:16 +0530 (IST)

Hi Sagar, 

Check under diagnostic again, if it's blocked by fraud, then escalate to frauds team. If not, escalate to payments. 

Kind Regards, 
Ash 

From: "Sagar Seth" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 30 November, 2018 12:12:03 
Subject: 18864289 - Fan seller - Joanna Lumley - 11/11/2018 - Payment issue 

Hi Ashwinee 

The seller is chasing payment here in this case. When checked under payment diagnostic, there is an error "Untick 'Stop Payment' in Users Main Tab -> User Sub Tab". Can you please get this issue sorted, so that seller can be paid here. 

Kind Regards 
Sagar