Subject: Re: 18832535- Rag Case
From: Ashwinee Latchayya <[email-masked]>
To: Viney Stan <[email-masked]>
Cc: Garima Negi <[email-masked]>, Akanksha Kwatra <[email-masked]>
Date: Thu, 29 Nov 2018 14:51:15 +0530 (IST)

Hi Viney, 

Not yet as Akanksha was in training. 

@akanksha - can you take ownership of this case please. 

Kind Regards, 
Ashwinee 

From: "Viney Stan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Garima Negi" <[email-masked]> 
Sent: Thursday, 29 November, 2018 14:46:39 
Subject: Fwd: 18832535- Rag Case 

Hi Ash, 

Can you please check if the agent has taken ownership of the case? 

Thank you. 

Kind regards, 
Viney Stan 

From: "Garima Negi" <[email-masked]> 
To: "Viney Stan" <[email-masked]> 
Sent: Thursday, 29 November, 2018 11:06:26 
Subject: Re: 18832535- Rag Case 

Hi Viney, 

Please reassign rag case. Not reassigned yet. 

Regards, 
Garima 

From: "Viney Stan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Garima Negi" <[email-masked]> 
Sent: Tuesday, November 27, 2018 7:42:26 PM 
Subject: Fwd: 18832535- Rag Case 

Hi Ash, 

This is a RAG case can this be assigned to any DE calling agent. 

Thank you. 

Kind regards, 
Viney Stan 

From: "Garima Negi" <[email-masked]> 
To: "Viney Stan" <[email-masked]> 
Sent: Tuesday, 27 November, 2018 19:05:48 
Subject: 18832535- Rag Case 

Hi Viney, 

Please reassign rag case. 

Regards, 
Garima