Subject: Re: TID : 19014576 - Fan seller - Rammstein - 28/06/2019 - buyer claimed to be refunded
From: Ashwinee Latchayya <[email-masked]>
To: Viney Stan <[email-masked]>
Cc: Nathan <[email-masked]>
Date: Wed, 28 Nov 2018 11:58:35 +0530 (IST)

Hi Viney, 

The above mentioned TID was flagged to you. I've checked on your google sheet and Sinead is following this up. 

I was wondering if you've perhaps received an email from Sinead in regards to the issue. 

Kind Regards, 
Ash 

From: "Nathan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 27 November, 2018 22:10:48 
Subject: TID : 19014576 - Fan seller - Rammstein - 28/06/2019 - buyer claimed to be refunded 

Hi Aswinee, 

With reference at the above TID, buyer emailed us chasing to be refunded yet the case is on active redirection. 
The final buyer requesting his money to be refunded. Agent Panini Dwivedi flagged already the case to his TL, case overdue no reply yet received on the case, 
query still pending. 

Kindly coordinate with the concerned department. 

With regards, 
Nathan