Subject: New Reason Codes Quiz
From: Brian Sexton <[email-masked]>
To: Worchuirin M <[email-masked]>, Rosette Modiri <[email-masked]>, Kritika Mirchandani <[email-masked]>, Anurag Pradhan <[email-masked]>, Ashwinee Latchayya <[email-masked]>, Viney Stan <[email-masked]>, Mansi Chhabra <[email-masked]>
Cc: Virat Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Nuno Correia <[email-masked]>, David Lee <[email-masked]>
Date: Thu, 22 Nov 2018 11:51:34 +0000

Hi all,

I have forwarded you all the new Process Update email regarding New Reason Codes.

A quiz has also been created and assigned to all agents on the OLS. They will need to complete the quiz today. Please inform your teams.

Can you all and all the agents complete the quiz (one team at a time).

The quiz should take 10-15 minutes and the maximum time allowed to complete the quiz is 20 minutes.

This quiz is very important and we do not want anyone to be failing it.

Kind regards,
Brian Sexton
Team Leader India
[1506961944990_PastedImage]